## New Offices for Citizen Assistance to be Established in Tijuana’s Delegations
In a move aimed at bringing local government services closer to residents, new citizen assistance offices will be established in each of Tijuana’s nine municipal delegations. The initiative, led by Teresita Balderas Beltrán, the head of the Sindicatura Procuradora of Tijuana’s XXV Municipal Administration, seeks to facilitate the submission and resolution of citizen complaints without the need for residents to travel to the municipal palace.
Balderas Beltrán explained that the program is designed to “bring the Sindicatura and its services to each delegation,” ensuring that citizens can have their grievances addressed efficiently. This effort is part of a broader strategy to improve public service delivery throughout the city, with prepared staff ready to assist the public.
Initially, the program will focus on accepting complaints and denunciations from residents, ensuring a streamlined process for resolution. Balderas Beltrán emphasized that delegations are a focal point for public services, and this initiative will provide assurance that citizen complaints will be handled effectively.
Although the Sindicatura is currently transitioning between administrations, with a 45-day review period underway, Balderas Beltrán assured that once this phase is completed, the outcomes will be publicly shared.
### Related Updates on Local Governance and Initiatives
1. **Security Advancements:**
Though Julián Leyzaola will serve as a security advisor, he will not head Tijuana’s municipal police force. The city is focusing on enhanced security measures, including increased patrols and improved lighting in industrial areas, to benefit local communities.
2. **Educational Sector Preparedness:**
The educational sector is closely monitoring potential changes to the USICAMM regulations. The director of the Escuela Normal Fronteriza expressed interest in understanding any forthcoming alternatives and their implications.
3. **Pension Access for Women:**
In addition to these local initiatives, approximately 40,000 women aged 60 to 64 in Baja California can now seek pension benefits. The guidelines for enrollment have been provided to ensure eligible residents can benefit from this support.
4. **Care for Senior Residents:**
The community continues to address the needs of the elderly, with some seniors being relocated to care homes due to familial abandonment.
These developments signal significant efforts to enhance public services and citizen welfare in the region. As new programs are implemented, residents are encouraged to engage with municipal offerings to maximize the benefits available to them.