### Certi App for the Deaf in Tijuana Sees Weekly Use by 360 Individuals
In Tijuana, the application Certi, designed to support the deaf community by providing interpreter services via video call, continues to be an essential tool. Martin Rodriguez, the coordinator of sign language for the Public Education Secretariat, shared that around 360 people use the app weekly.
Despite its significance, Rodriguez pointed out that the app, which has been operational since January 2022, has not been widely publicized, and many are unaware of its existence. “The app allows deaf individuals and their families to connect with an interpreter through a video call. This interpreter facilitates interaction with others,” he explained.
People with hearing impairments frequently use the Certi app when visiting the Civil Registry. The application is not limited to the Municipal Palace; users can access its services elsewhere if they can prove that they or their relatives are deaf.
Rodriguez emphasized the issue of accessibility: “In the Civil Registry and other departments, we have tablets for deaf visitors who do not have the app downloaded on their phones. This way, we can connect directly and communicate.”
Looking ahead, the next municipal administration, beginning October 1st, has established that Certi should be integrated into all public departments. Rodriguez highlighted the necessity for the app to be available more extensively: “Municipal Police, for example, require service 24/7. Currently, our service hours are from 9:00 a.m. to 3:00 p.m. We need to work towards expanding these hours.”
Rodriguez provided statistics, noting that 10% of Tijuana’s population has some form of disability, with 2% experiencing hearing loss. Many deaf individuals avoid municipal departments due to past experiences of not being understood, leading to underreported usage of services by the deaf community.
### Secondary Article: Inclusive Spaces Could Boost Tijuana’s Tourism, Activists Say
Creating inclusive environments could significantly enhance Tijuana’s appeal as a tourist destination, according to local activists. Inclusive infrastructure and services make the city more accommodating for people with disabilities and their families, contributing to a welcoming atmosphere for all visitors.
Recent data indicates that inclusivity could serve as a strong attractant for a diverse range of travelers, potentially boosting the local economy. Further improvements in accessibility, such as the implementation of more inclusive apps like Certi and the availability of translators for various disabilities, could be key to this process.
Activists argue that while initiatives like Certi are a step in the right direction, broader measures need to continue to ensure inclusivity across all city services and amenities.
This push for a more inclusive Tijuana not only aligns with the city’s goals for growth and modernization but also fosters a community spirit that values diversity and accessibility for everyone.